Shipping Policy
Thank you for shopping with Boutinie. We aim to deliver your order safely and within a reasonable timeframe.
Processing Time
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with tracking details.
Domestic Shipping (United States)
We offer standard and expedited shipping options at checkout. Delivery timeframes are estimates and may vary. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
International Shipping
We ship to select international destinations. Delivery times vary depending on the location and are not guaranteed. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Once your order is handed over to the carrier, risk of loss transfers to you.
Order Tracking
After your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will assist in working with the carrier to review and resolve the issue where possible.
Contact Us
Boutinie
1111 Mountain Meadow Ave
Pinedale, WY 82941
United States
📧 cs@boutinie.com
📞 +1 (908) 442-8448
💬 Chat with us on WhatsApp
